Imperial Car Supermarkets - Terrible service
New Reviewer
1 comment
We happened to be in the area (60 miles from home) so we popped in to have a look at purchasing a new car. The sales team were really helpful and friendly, and we loved the car and the price, so we put a ยฃ200 deposit on the car.
And thatโs where the customer service nose dived. What followed was a cataloge if miss information.
When we asked for a call back from a manager we were subjected to a torrade of abuse which culminated in the manager hanging up. We have now pulled out of buying the car, which has meant we wonโt be refunded the ยฃ200 deposit, but at least we wonโt have to deal with Imperial Chertsey again!
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Sorry you were subjected to similar customer service as me! I recently posted under โworst car company ive ever dealt with.โ Unsurprisingly on their own website all their posted reviews are glowing!!! A Company not to be trusted!